QCA

Access a queue

Access a queue

Access a queue

Place the PNR on a queue, category, and date range

Remove PNR from queue and exit queue mode

Display queue count summary for all queues

Display queue count for active PNRs only

Display a list of PNRs on a specific queue/category

Count all queues

Access (open) queue number 17

Place PNR to queue 500 with a Personal Identifier Code (PIC) 11

Name a queue (200) for a specific agent

Remove the current PNR from its queue

Future queue placement with date/queue/PIC

Open (start working) queue number 10

Remove the current booking file from its queue

Send the active booking file to queue 50

Show which queues the current booking file resides on

Place all booking files with ticketing deadline of 17SEP onto a queue

List Display: unticketed bookings for a date, output to a queue