GDS LABby Hazem Magdy

Learning paths

Eight modules that take you from GDS fundamentals to after-sales decisions, each lesson tied to entries you can run in the terminal.

Foundation 12 m

GDS foundations

What a GDS is, who the players are, and how an agency conversation reaches an airline.

3 lessons

Core 15 m

Availability & selling

Read an availability screen, understand booking classes, and sell segments correctly.

3 lessons

Core 18 m

Building a complete PNR

The mandatory elements, the order that works, and why end transaction fails.

3 lessons

Core 16 m

Fares, pricing & the TST

Fare basis codes, stored fares, best buy, and reading a price breakdown.

3 lessons

Core 14 m

Ticketing & e-tickets

Time limits, issuing, void windows and what an e-ticket record contains.

2 lessons

Advanced 20 m

Reissue, revalidation & refund

The decision tree agents get wrong most often.

2 lessons

Core 10 m

SSR, OSI & remarks

Actionable requests versus information versus internal notes.

1 lessons

Advanced 11 m

Queues & daily agency workflow

How schedule changes, time limits and waitlists reach you.

1 lessons