Client wants a refund
A ticketed passenger cancels two weeks before departure. Quote the penalty and process the refund.
SIMULATION MODE
Want a ready ticketed booking so you can practise reissue and refund?
GDS LAB — TRAINING TERMINAL *** SIMULATION MODE ***
HOST: AMADEUS (simulated) — no live connection, all data is fictional.
Type a cryptic entry, or just describe what you want in English or Arabic. HELP lists the basics.
Steps
- 1. Display the fare rules and find the penalty categoryCategory 16 carries penalties.
- 2. Process the refundThe breakdown shows fare paid, penalty and refundable amount.