Schedule change on a ticketed PNR
The airline moved the flight by three hours. Same class, same fare. Decide between revalidation and reissue and act.
SIMULATION MODE
Want a ready ticketed booking so you can practise reissue and refund?
GDS LAB — TRAINING TERMINAL *** SIMULATION MODE ***
HOST: AMADEUS (simulated) — no live connection, all data is fictional.
Type a cryptic entry, or just describe what you want in English or Arabic. HELP lists the basics.
Steps
- 1. Display the PNR and read the segment statusLook at the segment status code.
- 2. Ask the terminal whether to revalidate or reissueSame fare and class means revalidation.
- 3. Revalidate the couponOnly valid when nothing about the fare changes.