GDS LABby Hazem Magdy
All rolesCorporate travel

Corporate / Business Travel Consultant

Also posted as: Business Travel Consultant, TMC Agent, Implant Agent

You serve companies under a travel policy: fast turnaround, cost control, and lots of last-minute changes.

1–2 years experience preferred

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What you do all day

  • Book inside the client's travel policy and flag anything out of policy
  • Manage flexible and semi-flexible fares and frequent changes
  • Keep profiles, cost centres and approval chains correct
  • Report savings and missed savings to the account manager
  • Handle after-hours emergencies and rerouting

Skills they check

  • Policy discipline
  • Speed
  • Reissue and fare-difference maths
  • Professional email tone

How to prepare

  • Master reissue maths: old fare, new fare, penalty, residual value
  • Learn to read a corporate travel policy and apply it in a booking
  • Practise handling three changes on one PNR without losing the ticket

Interview questions

  • The traveller wants business class but policy says economy. What do you do?
  • A meeting moved by one day. Walk me through the reissue.
  • How do you prioritise five urgent requests at once?

Systems and tools

Amadeus / SabreOnline booking toolsProfile managementReporting dashboards

Entries you must know cold

RTFXPTTPreissue / fare differencequeue handling
Try them in the terminal

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